Shipping policy
Processing Time
At East Of Eden, we create each item just for you! Our production time is typically 2-3 business days for standard items.
Order Cancellations
Orders can be cancelled within 24 hours of placement. After 24 hours, orders enter production and cannot be cancelled.
To cancel your order, email us immediately at info@eastofeden.store with your order number.
Shipping Times
Domestic Shipping (India):
- Total fulfillment time for standard delivery: 4-8 business days from order placement
- Total fulfillment time for express delivery: 3-6 business days from order placement.
- Remote areas may experience slightly longer delivery times
Final delivery is always free—no matter where you are in India.
Shipping Costs
We offer free shipping pan India on all orders—no minimum purchase required!
- No hidden fees or surprise charges at checkout.
- Cash on Delivery (COD) order and prepaid order shipping is free
Order Tracking
Once your order ships, you'll receive:
- Tracking number via email
- Real-time tracking updates
- Estimated delivery date
You can track your package using the provided tracking number on our carrier's website.
Shipping Address
Important: Please ensure your shipping address is complete and accurate. We are not responsible for packages lost or delayed due to incorrect shipping information. If your package is returned to us due to an incorrect address, you'll be responsible for re-shipping costs.
Lost or Damaged Packages
If your package appears lost or damaged during transit:
- Contact us immediately at info@eastofeden.store
- Provide your order number and tracking information
- We'll work with our shipping partners to resolve the issue promptly
Contact Us
For any shipping-related questions, please reach out to us at info@eastofeden.store or Whatsapp at 7842369911. We're here to help ensure your East Of Eden order reaches you safely and on time!